Testimonials

We don’t like blowing our own horn but read what our clients have to say about our service…


Nelson Mandela Metropolitan University Library

Thank you WWIS for fast, excellent and competent customer services, spiced with that warm personal touch and smile – always willing to go the extra kilometre! Best wishes with the launch of your website.

Robert Pearce – Nelson Mandela Metropolitan University Library

University Librarian, University of Fort Hare

I have known WWIS from the time when the company started in 2006. Since then, WWIS have been providing excellent service for our Library at the University of Fort Hare, suplying both our print and electronic resources.

This is a company that keeps abreast with the developments in the field of information provisioning, that is so rapidly developing and changing. Their understanding of both National and International imperatives is very impressive. The company always endeavors to have academic and research institutions cost-effective access to critical scholarly information. Their negotiations skills with databases owners who sometimes are very intransigent, is very impressive.

The company provides “just in time” kind of services. They are extremely reliable and dependable.

They interact with customers at human leve, truly embodying the “Batho Pele” priciples – that is people first before profits.

I can confidently recommend WWIS as a solid reliable supplier.

Yolisa Soul – University Librarian, University of Fort Hare

Anonymous

We have experienced WWIS as a good supplier of subscription products to the South African academic library market. They provide quality service at a competitive price, supported by friendly, knowledgeable staff.

Anonymous

University of Pretoria

I have worked with WWIS as a vendor for the past 6 years.

A large number of UP subscriptions are being managed by WWIS and it gives me pleasure to recommend them as a vendor.

WWIS always tries to accommodate us in a wayt that the service we get from them fits into our workflow and processes.

S.K. Swanepoel – Assitant Director, Library Technical Services, University of Pretoria

Cape Peninsula University of Technology

This serves to confirm that CPUT libraries has been a cline of WorldWide Information Services (WWIS) since 2009. Over the past years, we haVe built up good working relationships with the management and staff and we are very satisfied with their servcies and professionalism when conducting business. We have found them to be friendly and helpful and always willing to go beyond the call of duty in order to meet the needs of the customer. As a valued supplier, CPUT libraries will continue to do business with them.

Ms A.L. Patrick – Library Manager: Technical Services & e-Resources Management, Cape Peninsula University of Technology

Eskom

Eskom Information Centre has been using the subscription services offered by WorldWide Information Services since its establishment in 2006. The quality of their service, helpfulness and professionalism is beyond comparison and we have found that all subscriptions, no matter how big or small, are treated with the same level of efficiency.

WWIS has been supporting us over the past years enabling us to deliver a cost effective and efficient library service to our oganisation and we can strongly recommend their services to any library.

Elsa Roodt – Eskom Information Centre

HSRC

Human Sciences Research Council (HSRC) has had a long-standing relationship with WorldWide Information Services (WWIS). WorldWide Information Services (WWIS) was formerly known as Mast Publications. On the 1st January 2006, the current management team bought out Mast from the AdvTech Group. The name of the company was then changed to WWIS to better reflect the strategic direction of the company.

WWIS has proven to be very reliable in providing a caring yet professional service. WWIS continuously accommodate HSRC in a way that the service received fits into our workflow and processes.

The e-resources department is especially appreciative of the fact that WWIS provides a quick turn-around time and they are good in solving technical issues related to access to electronic resources.

HSRC looks forward to many more years of excellent service from WWIS. I therefore will not hesitate to recommend WWIS for the services you anticipate to involve them in.

S. Molawa – Director: Information Services, HSRC

National Research Foundation

This serves to acknowledge that the NRF Knowledge Management Directorate has been conducting business with WorldWide Information Services (WWIS) formerly known as Mast Publications. The service provision, after sales and support has been impeccable for the more than ten years that we have been acquiring eResources and other services to support our research evaluation processes.

We thank you for your service delivery to the National System of Innovation.

Dr Daisy Selematsela: Executive Director: Knowledge Management, Corporate, NRF

University of the Free State

The University of the Free State Libary and Information Services (UFS LIS) has been doing business with WorldWide Information Services (WWIS) since they opened their doors to business. The UFS LIS has reaped excellent benefits from the venture. They have been fair in their dealings as well as flexible in negotiations and have supplied information that assisted in decision-making, especially aimed at fund saving exercises.

Their customer service is of outstanding quality. They are always willing and prepared to take the extra mile and create tools to make it easier for the client to make comparisons and draw conclusions. WWIS deliers services beyond merely that of a vendor. They add value to normal services which is highly appreciated.

The UFS LIS fully recommends WWIS as a reliable choice for being its vendor.

Keitumetse Betsy Eister, UFS

North West University

The Ferdinand Postma Library (Potchefstroom Campus of the Nort-West University) has been a client of WWIS for many years.

We are very satisfied with the professional and continuing assistance we receive from Andre van Tonder and found his team Knowledgeable, helpful and efficient.

We highly recommend WWIS to any institution.

 

Elsa Esterhuizen – Director: Library Services, NWU